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HubSpot Platinum Partner

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Discover Digital is a HubSpot Platinum Partner and digital agency. We connect HubSpot, WhatsApp and AI so no enquiry waits.

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Choose the story for your sector

A hand holding a phone with a WhatsApp conversation glowing on screen

An answer in seconds, from your CRM.

A HubSpot customer agent or a WhatsApp flow replies from the contact’s own record, not a script.

A smiling manager at her desk in a bright London office, a laptop and coffee in front of her

Your team starts with a booked meeting, not a backlog.

The enquiry, the conversation and the next step are already on the HubSpot record.

Result

One record. Every conversation.

100+

live HubSpot workflows we build and run for one client

Certified partners

One partner for HubSpot, WhatsApp and AI.

HubSpot Platinum Partner. WhatsApp automation specialists too, working with Flowella, our sister company’s app for HubSpot.

  • HubSpot

    Implementation, migrations, CMS builds, automation and reporting, planned around how your teams work.

    HubSpot services
    A calm desk with a laptop showing a light dashboard, hands around a cup of coffee

  • WhatsApp Automation

    We design and run WhatsApp journeys inside HubSpot: Meta approval, templates, consent and automated replies, on Flowella, our sister company’s app.

    WhatsApp Automation
    A smiling student on a college campus reading a message on his phone

  • AI agents

    Customer agents grounded on your CRM, AI inside WhatsApp journeys and AI document reading, all working from your data.

    AI for HubSpot
    A navy glass office facade at night with a single window lit orange

  • Paid media

    Google, Meta, LinkedIn, YouTube and now ChatGPT Ads, planned and managed end to end.

    Paid media
    A business person walking through Westminster at blue hour, light streaks from a passing bus

  • Data and integration

    Custom integrations on Microsoft Azure, from student records sync to Microsoft Entra single sign-on.

    CRM integration
    Navy and orange network cables plugged neatly into a white patch panel

Work that runs on one record.

Four organisations, four sectors, one way of working: HubSpot at the centre, everything else connected to it.

Aerial view of the Oaklands College campus in St Albans

Where email can’t reach, WhatsApp does.

Admissions and enrolment rebuilt on HubSpot, synced every hour with the college’s student records, with WhatsApp measured inside the CRM.

+160%
same-day applications at the October 2025 open days
83.7%
of WhatsApp messages read, against 15% of emails
Gold
Innovation and Creativity, College Marketing Network FE First Awards 2026, for Flowella: Future You
See how we built it
A man in a waxed jacket at a field gate at golden hour, smiling at his phone, a spaniel beside him

Giving, as easy as a reply.

WhatsApp campaigns through Flowella, plus paid media and data work, for a campaigning membership organisation for rural life.

£50,000+
raised by one WhatsApp donations campaign
About 4p
per message sent through Meta directly, against about 9p through HubSpot’s own WhatsApp credits
Read the case study
A retired couple at a kitchen table reviewing pension information on a tablet

A new front door for scheme members.

A new member website on HubSpot CMS, with a custom theme, for one of the UK’s largest Local Government Pension Scheme funds.

Entra ID
Secure employer and governance sign-in with Microsoft Entra External ID
Shaw Trust
Accessibility assessed by the Shaw Trust
Around 150
pages rebuilt on a custom theme that GMPF’s own team edits
Read the case study
A community gathering in a bright hall, one member helping another sign in on a phone

Bringing a national membership onto HubSpot.

A member portal, Stripe for online contributions and Azure middleware keeping member data in sync, for a national membership organisation.

Around 27,000
contacts the integration keeps in sync with HubSpot, about 15,000 of them members
Member portal
A member portal with Microsoft Entra sign-in
Stripe
Online contributions taken with Stripe
Read the case study

From five systems to one record

How we rebuilt Oaklands College’s admissions and enrolment on HubSpot, and made WhatsApp measurable inside the CRM.

  1. Disconnected

    Thousands of applicants, one unread inbox. Applications sat in ProSolution with no link to marketing, and email reminders went largely unread.

  2. Connected

    A custom Azure Function syncs ProSolution every hour, validated and de-duplicated. Everything else is consolidated, one consent record per person.

  3. One record

    HubSpot holds contacts, course choices and interviews as structured data. Workflows send paired email and WhatsApp to student and parent.

  4. Measured

    35,000+ contacts in one database. 100+ live workflows. Hourly sync, no manual re-entry. Next, a Breeze agent that answers from the record.

From five systems to one HubSpot recordProSolution student records sync hourly through a custom Azure Function, validated and de-duplicated. An email platform, event ticketing, spreadsheets and a shared inbox are consolidated into one consent record per person. HubSpot CRM holds contacts plus Course Choice and Interview custom objects. From the record run workflows, WhatsApp via Flowella, email, reporting and a Breeze AI agent, which is in trial with CRM grounding as the next phase.SOURCESINTEGRATIONONE RECORDJOURNEYS AND OUTPUTSProSolutionStudent recordsApplications, interviewsEmail platformNewslettersEvent ticketingEventbriteSpreadsheetsLists and exportsShared inboxApplicant enquiriesAzure FunctionCustom sync, UK SouthValidated, de-duplicatedConsolidationOne consent recordper personHubSpot CRMHubSpot CRMContactsStandard objectCourse ChoiceCustom objectInterviewCustom objectMarketing, Service andContent Hub ProfessionalWorkflowsFive automated journeysProperty-triggeredWhatsAppvia FlowellaEmailNewsletters in HubSpotReportingDelivery and read ratesBreeze AI agentTrained, now in trialHOURLY100+ LIVE83.7% READ35,000+contacts from five systemsLiveNext phase: Breeze agent grounded on CRM dataOaklands College, 2025/26From five systems to one HubSpot record, shown top to bottomSOURCESProSolutionStudent recordsApplications,interviewsEmail platformNewslettersEvent ticketingEventbriteSpreadsheetsLists and exportsShared inboxEnquiriesINTEGRATIONAzure FunctionCustom syncValidated andde-duplicatedConsolidationOne consent recordper personONE RECORDHubSpot CRMContactsStandard objectCourse ChoiceCustom objectInterviewCustom objectJOURNEYS AND OUTPUTSWorkflowsFive automated journeysWhatsAppvia FlowellaEmailNewsletters in HubSpotReportingDelivery and read ratesBreeze AI agentTrained, now in trialHOURLY35,000+100+ LIVE83.7% READLiveNext phase, 2026/27

Oaklands in numbers

  • 3,500active applicants synced from student records
  • 13,800course choice records in HubSpot
  • 6,400interviews held as structured CRM data
  • 100+live workflows built and maintained
  • Hourlysync, with no manual re-entry

Oaklands College, academic year 2025/26. Sources: HubSpot portal and Flowella organisation report.

The Oaklands College team on stage at the FE First Awards 2026, holding the Gold award in front of the Future You backdrop
GoldInnovation and Creativity, College Marketing Network FE First Awards 2026For Flowella: Future You, a careers quiz that runs entirely inside WhatsApp.

These projects were all about doing things differently, putting students first, embracing innovation and creating digital experiences that genuinely support their futures.

Peter HudsonPeter HudsonDirector of Admissions, Brand & Customer Innovation, Oaklands College. FE News, 6 February 2026.

Ask us anything about HubSpot, WhatsApp or AI.

Our assistant answers from what we have actually built, from Oaklands College to Flowella, and from the latest HubSpot updates.

Try a question below. For anything specific to your organisation, book a call.

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Hello, I’m the Discover Digital assistant. Tell me what’s slowing your organisation down, or start with one of these.

Answers are drawn from Discover Digital’s own information and may not cover everything. For anything specific, book a call.

The platform underneath.

HubSpot holds the record. We bring WhatsApp into it with Flowella, connect everything else and keep it running.

HubSpot Platinum Partner

Implementation, migrations, CMS builds to WCAG 2.2 AA, automation, reporting and Breeze AI. Most of our clients run on HubSpot.

100+live workflows built and maintained for one college

Our sister company’s app on the HubSpot Marketplace, and the base for the WhatsApp automation we build: HubSpot forms become WhatsApp Flows, and every message lands on the contact timeline.

  • Shared team inbox
  • 7 languages
  • 14-day free trial
Visit flowella.io

WhatsApp is where your customers already are. Flowella helps HubSpot teams capture structured form data there, without rebuilding forms or writing code.

Adam JuddManaging Director and Flowella product owner

Custom integrations on Microsoft Azure

Student records sync and Microsoft Entra single sign-on. Validated, de-duplicated and hourly, with no manual re-entry.

Hourly ProSolution sync for Oaklands College, matched on the student ID, with an alert if an export is missing.

Paid media and data

Google, Meta, LinkedIn, YouTube and ChatGPT Ads campaigns managed end to end, with results reported alongside your CRM data.

Course-level Performance Max across 30+ courses for Oaklands College.

Led by the people who do the work.

  • Adam Judd
    Adam JuddManaging Director
  • Ifigenia Arampelou
    Ifigenia ArampelouChief Marketing Officer
  • Manjit Gill
    Manjit GillHead of Digital Strategy

We are an AI-focused agency based in Reading, with a team across the UK, Greece and Türkiye.

The team

  • Christina Seretaki
    Christina SeretakiPaid media
  • Taner Şahin
    Taner ŞahinDeveloper
  • Vedat Sengul
    Vedat SengulHead of Development
  • Nishant Kalia
    Nishant KaliaUX partner
  • Taha Bahadır Durmuş
    Taha Bahadır DurmuşDeveloper

HubSpot updates, explained.

All insights

A workshop table from above, a laptop with a pipeline board next to an architecture diagram with orange sticky notes

HubSpot updates

Claude, ChatGPT and your HubSpot data: the connectors explained

HubSpot's connectors bring your CRM into the AI tools your team already uses. What they can and cannot do.

Read
A hand scanning a QR code on an orange and navy stand at a college open day

WhatsApp

WhatsApp or email? What 63,000 messages taught one college

Same applicants, five times the reads. What Oaklands College learned adding WhatsApp to admissions reminders, with six lessons for admissions teams.

Read
A laptop on an oak desk showing a chat assistant, beside an orange notebook

WhatsApp

Customer Agent on WhatsApp: when AI should answer, and when it should hand over

HubSpot's Customer Agent answers on chat, email, WhatsApp and Messenger, with voice in public beta. Where it fits alongside Flowella.

Read
A notebook seen from above with a hand-drawn customer journey map and orange sticky notes

HubSpot updates

Is your CRM ready for agents? A practical look at Context Home

HubSpot’s new Context Home scores how complete the business context behind its AI is, and shows the gaps. How we close them before agents go live.

Read
An empty glass office at night overlooking the city, a laptop glowing as a phone lights up

HubSpot updates

UNBOUND 2026: what HubSpot’s Fall Spotlight means for your team

HubSpot’s Fall 2026 Spotlight: an all-new Breeze Assistant, a self-updating Smart CRM and Context Home. What is in beta, and what to switch on first.

Read

Line up your CRM, conversations and AI.

Tell us what is slowing your organisation down. We will show you what HubSpot, WhatsApp and AI can do about it.

Email
hello@discoverdigital.com
Phone
+44 (0)118 974 4736
WhatsApp
+44 118 974 4736
Office
Reading, UK
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