Flowella

Flowella is a no-code integration platform that opens a direct link between your existing digital ecosystem and WhatsApp. It leverages the new WhatsApp Flows feature to embed interactive, form-based conversations right inside the chat. The result? You can collect data, run surveys, and update CRM records through a friendly WhatsApp conversation instead of clunky external forms.

Customers love it because WhatsApp feels personal and immediate – messages on WhatsApp boast open rates around 98% (far higher than email or SMS), so you’ll get more responses faster.

Flowella is an intelligent messaging automation product developed by Discover Digital Solutions Limited.

As part of Discover Digital’s suite of digital transformation tools, Flowella helps organisations engage with their members, customers, and supporters through smart, scalable WhatsApp messaging.

Flowella is owned and operated by Discover Digital Solutions Limited, a registered UK business (03084977) based in Reading, England.